3.1.5. Workplace
3.1.5.1. Offices
In April 1986 American Express moved its headquarters to the 51-story Three World Financial Center in New York City. After the events of September 11, 2001, American Express had to leave its headquarters temporarily as it was located directly opposite to the World Trade Center and was damaged during the fall of the towers. The company began gradually moving back into its rehabilitated building in 2002.
The company also has major offices in Fort Lauderdale, FL; Salt Lake City, UT; Greensboro, NC and Phoenix, AZ. It has a technology center in Weston, FL. The main data center is located in Phoenix, with a secondary back-up facility in the Boston area.
Amex Canada Inc. is based just north of Toronto, in the Town of Markham.
American Express has an 8-story European Service Center, known as Amex House in Brighton, England. It is a large 1970s-built white tower block, surrounded by several other smaller offices around the city. Amex House deals with card servicing, sales, fraud and merchant servicing. The official Europe, Middle East, and Africa HQ is located in the Belgravia district of Westminster, in central London, at Belgrave House on Buckingham Palace Road, SW1; other UK offices are based in Sussex at Burgess Hill.
The Japan, Asia Pacific, and Australian Headquarters is co-located in Singapore, at 16 Collyer Quay, and in Sydney's King Street Wharf area, with the new state-of-the-art building receiving greenhouse status due to the environmentally friendly workspace that it provides.
The headquarters of the Latin America and Caribbean division is in Miami.
American Express also has a significant presence in India. It's two centres are located at Gurgaon, Haryana and one at Mathura Road, New Delhi. The Indian operations of American Express revolves around the back office customer services operations apart from the credit card business for the domestic Indian Economy.
3.1.5.2. Job satisfaction
For 2008, American Express was named the 62nd best company to work for in the United States by Fortune, ranking it number one for bank card companies. In October 2008, Amex Canada Inc. was named one of Greater Toronto's Top Employers by Mediacorp Canada Inc., which was announced by the Toronto Star newspaper.
3.1.5.3. Diversity
American Express was named one of the 100 Best Companies for Working Mothers living in the United States in 2006 and 2007 by U.S.-based Working Mothers magazine.
3.1.5.4. Acquisition of American Express Bank Ltd. by Standard Chartered Bank
On 18 September 2007, it was announced that Standard Chartered Bank agreed to acquire American Express Bank Ltd, a commercial bank, from American Express Co, for an estimated $1.1 billion, through a friendly divestiture process. The transaction is currently subject to regulatory approvals. Lehman Brothers had advised American Express in this deal.
Source: wikipedia.org
