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Showing posts with label MasterCard. Show all posts
Showing posts with label MasterCard. Show all posts

Credit Card

 
A credit card is part of a system of payments named after the small plastic card issued to users of the system. It is a card entitling its holder to buy goods and services based on the holder's promise to pay for these goods and services. The issuer of the card grants a line of credit to the consumer (or the user) from which the user can borrow money for payment to a merchant or as a cash advance to the user.

A credit card is different from a charge card, where a charge card requires the balance to be paid in full each month. In contrast, credit cards allow the consumers to 'revolve' their balance, at the cost of having interest charged. Most credit cards are issued by local banks or credit unions, and are the shape and size specified by the ISO/IEC 7810 standard as ID-1.

CONTENTS




credit cards

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Table Of Contents

 
CHAPTER 1 - Credit Cards
1.1. How credit cards work
1.1.1. Advertising, solicitation, application and approval
1.1.2. Interest charges
1.1.3. Benefits to customers
1.1.4. Detriments to customers
1.1.5. Grace period
1.1.6. Benefits to merchants
1.1.7. Costs to merchants
1.1.8. Parties involved
1.1.9. Transaction steps
1.1.10. Secured credit cards
1.1.11. Prepaid "credit" cards
1.2. Features
1.3. Security problems and solutions
1.4. Credit history
1.5. Profits and losses
1.5.1. Costs
    1.5.1.1. Interest expenses
    1.5.1.2. Operating costs
    1.5.1.3. Charge offs
    1.5.1.4. Rewards
    1.5.1.5. Fraud
1.5.2. Revenues
    1.5.2.1. Interchange fee
    1.5.2.2. Interest on outstanding balances
    1.5.2.3. Fees charged to customers
1.6. Over limit charges
1.6.1. UK
1.7. Neutral consumer resources
1.7.1. Canada
1.8. History
1.8.1. Collectible credit cards
1.9. Controversy
1.9.1. Hidden costs
1.9.2. Redlining
1.10. Credit card numbering
1.11. Credit cards in ATMs
1.12. Credit cards as funding for entrepreneurs

CHAPTER 2 - Choosing A Credit Card
2.1. Credit Card Terms
2.2. Balance Computation Methods
2.3. Other Costs and Features

CHAPTER 3 - Credit card associations
3.1. American Express
3.1.1. History
    3.1.1.1. Early history
    3.1.1.1.1. American Express buildings
    3.1.1.1.2. Nationwide expansion
    3.1.1.1.3. Financial services
    3.1.1.1.4. Loss of railroad express business
    3.1.1.1.5. Company role in Cable TV
3.1.2. American Express today
    3.1.2.1. Travel Division
    3.1.2.2. Charge card services history
    3.1.2.3. "Boston Fee Party"
    3.1.2.4. Financial services history
3.1.3. Credit Crisis
3.1.4. Advertising
3.1.5. Workplace
    3.1.5.1. Offices
    3.1.5.2. Job satisfaction
    3.1.5.3. Diversity
    3.1.5.4. Acquisition of American Express Bank Ltd. by Standard Chartered Bank
3.1.6. Management and corporate governance
3.2. Diners Club
3.2.1. Founding
3.2.2. MasterCard alliance
3.2.3. Carte Blanche
3.2.4. enRoute
3.2.5. Acquisition by Discover Card
3.3. Discover Card
3.3.1. History
3.3.2. Business developments
3.3.3. Brand acceptance
3.3.4. Discover acquires Diners Club
3.4. Japan Credit Bureau
3.5. MasterCard
3.5.1. History
3.5.2. Features
3.5.3. Shareholders
3.5.4. IPO
3.5.5. Litigation
3.5.6. Advertising
3.5.7. Sports sponsorships
3.5.8. Management and Board of Directors
3.5.9. MasterMoney
3.5.10. PayPass
3.5.11. Banknet
3.5.12. EPS-Net
3.5.13. Publications
3.6. Visa
3.6.1. Background
3.6.2. Operations
    3.6.2.1. Corporate structure
      3.6.2.1.1. IPO and restructuring
    3.6.2.2. Association rules
    3.6.2.3. New services, security
3.6.3. Trade mark and design
    3.6.3.2. Dove hologram
3.6.4. Sponsorships
    3.6.4.1. Olympics
    3.6.4.2. Others
3.6.5. Legal proceedings

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1.8. History

 
The concept of using a card for purchases was described in 1887 by Edward Bellamy in his utopian novel Looking Backward. Bellamy used the term credit card eleven times in this novel.

The modern credit card was the successor of a variety of merchant credit schemes. It was first used in the 1920s, in the United States, specifically to sell fuel to a growing number of automobile owners. In 1938 several companies started to accept each other's cards. Western Union had begun issuing charge cards to its frequent customers in 1921. Some charge cards were printed on paper card stock, but were easily counterfeited.

The Charga-Plate was an early predecessor to the credit card and used during the 1930s and late 1940s. It was a 2 1/2" x 1 1/4" rectangle of sheet metal, similar to a military dog tag, that was embossed with the customer's name, city and state (no address). It held a small paper card for a signature. It was laid in the imprinter first, then a charge slip on top of it, onto which an inked ribbon was pressed. Charga-Plate was a trademark of Farrington Manufacturing Co. Charga-Plates were issued by large-scale merchants to their regular customers, much like department store credit cards of today. In some cases, the plates were kept in the issuing store rather than held by customers. When an authorized user made a purchase, a clerk retrieved the plate from the store's files and then processed the purchase. Charga-Plates speeded back-office bookkeeping that was done manually in paper ledgers in each store, before computers.

The concept of customers paying different merchants using the same card was invented in 1950 by Ralph Schneider and Frank X. McNamara, founders of Diners Club, to consolidate multiple cards. The Diners Club, which was created partially through a merger with Dine and Sign, produced the first "general purpose" charge card, and required the entire bill to be paid with each statement. That was followed by Carte Blanche and in 1958 by American Express which created a worldwide credit card network.

Bank of America created the BankAmericard in 1958, a product which, with its overseas affiliates, eventually evolved into the Visa system. MasterCard came to being in 1966 when a group of credit-issuing banks established MasterCharge; it received a significant boost when Citibank merged its proprietary Everything Card, launched in 1967, into Master Charge in 1969. The fractured nature of the U.S. banking system meant that credit cards became an effective way for those who were traveling around the country to move their credit to places where they could not directly use their banking facilities. In 1966 Barclaycard in the UK launched the first credit card outside of the U.S.

There are now countless variations on the basic concept of revolving credit for individuals (as issued by banks and honored by a network of financial institutions), including organization-branded credit cards, corporate-user credit cards, store cards and so on.

In contrast, although having reached very high adoption levels in the US, Canada and the UK, it is important to note that many cultures were much more cash-oriented in the latter half of the twentieth century, or had developed alternative forms of cash-less payments, such as Carte bleue or the Eurocard (Germany, France, Switzerland, and others). In these places, the take-up of credit cards was initially much slower. It took until the 1990s to reach anything like the percentage market-penetration levels achieved in the US, Canada, or the UK. In many countries acceptance still remains poor as the use of a credit card system depends on the banking system being perceived as reliable.

In contrast, because of the legislative framework surrounding banking system overdrafts, some countries, France in particular, were much faster to develop and adopt chip-based credit cards which are now seen as major anti-fraud credit devices.

The design of the credit card itself has become a major selling point in recent years. The value of the card to the issuer is often related to the customer's usage of the card, or to the customer's financial worth. This has led to the rise of Co-Brand and Affinity cards - where the card design is related to the "affinity" (a university, for example) leading to higher card usage. In most cases a percentage of the value of the card is returned to the affinity group.

1.8.1. Collectible credit cards

A growing field of numismatics (study of money), or more specifically exonumia (study of money-like objects), credit card collectors seek to collect various embodiments of credit from the now familiar plastic cards to older paper merchant cards, and even metal tokens that were accepted as merchant credit cards. Early credit cards were made of celluloid plastic, then metal and fiber, then paper, and are now mostly plastic.

Source: wikipedia.org

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1.10. Credit card numbering

 
Credit card number

The numbers found on credit cards have a certain amount of internal structure, and share a common numbering scheme.

The card number's prefix, called the Bank Identification Number, is the sequence of digits at the beginning of the number that determine the bank to which a credit card number belongs. This is the first six digits for MasterCard and Visa cards. The next nine digits are the individual account number, and the final digit is a validity check code.

In addition to the main credit card number, credit cards also carry issue and expiration dates (given to the nearest month), as well as extra codes such as issue numbers and security codes. Not all credit cards have the same sets of extra codes nor do they use the same number of digits.

Source: wikipedia.org

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Chapter 3 - Credit card associations

 
CONTENTS

3.1. American Express
3.1.1. History
3.1.2. American Express today
3.1.3. Credit Crisis
3.1.4. Advertising
3.1.6. Management and corporate governance

3.2. Diners Club
3.2.1. Founding
3.2.2. MasterCard alliance
3.2.3. Carte Blanche
3.2.4. enRoute
3.2.5. Acquisition by Discover Card

3.3. Discover Card
3.3.1. History
3.3.2. Business developments
3.3.3. Brand acceptance
3.3.4. Discover acquires Diners Club

3.4. Japan Credit Bureau

3.5. MasterCard
3.5.1. History
3.5.2. Features
3.5.3. Shareholders
3.5.4. IPO
3.5.5. Litigation
3.5.6. Advertising
3.5.7. Sports sponsorships
3.5.8. Management and Board of Directors
3.5.9. MasterMoney
3.5.10. PayPass
3.5.11. Banknet
3.5.12. EPS-Net
3.5.13. Publications

3.6. Visa
3.6.1. Background
3.6.2. Operations
3.6.3. Trade mark and design
3.6.4. Sponsorships
3.6.5. Legal proceedings

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3.2. Diners Club

 
Diners Club International, originally founded as Diners Club, is a charge card company formed in 1949 by Frank X. McNamara, Ralph Schneider, and Matty Simmons. When it first emerged, it became the first independent credit card company in the world.

CONTENTS

3.2.1. Founding
3.2.2. MasterCard alliance
3.2.3. Carte Blanche
3.2.4. enRoute
3.2.5. Acquisition by Discover Card

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3.2.2. MasterCard alliance

 
In 2004, Diners Club announced an agreement with MasterCard. Diners Club cards issued in the United States and Canada now feature a MasterCard logo and 16-digit account number on the front, and can be used wherever MasterCard can. Cards from other countries continue to bear a 14-digit account number on the front, with the MasterCard logo on the back.

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3.3.1. History of Discover Card

 
At the time the Discover Card was introduced, Sears was the largest retailer in the United States. It had purchased the Dean Witter Reynolds Organization (brokerage) and Coldwell, Banker & Company (real estate) in 1981 as an attempt to add financial services to its portfolio of customer services. Together with the Discover Card (and its issuing bank, the Greenwood Trust Company, owned by Sears), this was named the Sears Financial Network. Early Discover Cards bore a small embossed symbol representing the Sears Tower, the company's headquarters at the time.

Unlike other attempts at creating a credit card to rival MasterCard and VISA, such as Citibank's Choice card, the Discover Card quickly gained a large national consumer base. It carried no annual fee, which was uncommon at the time, and offered a typically higher credit limit than similar cards. Cardholders could earn a "Cashback Bonus," in which a percentage of the amount spent would be refunded to the account (originally 2%, now as high as 5%), depending on how much the card was used. Retailers were wooed by merchant fees significantly lower than those of other widely-accepted credit cards. The Discover Card was also noteworthy for being the only credit card accepted by the U.S. Customs Service to pay customs duty.

However, the plan to create a one-stop financial-services center in Sears stores was not as successful as Sears had hoped, and its promotion of the Discover Card was thought both to hurt Sears turnover and to restrict the card's potential. Other retailers resisted it, as they believed they would be helping their competitor.

In light of these developments, and of strong competition both from Wal-Mart and from so-called category killers such as Toys "R" Us, Sears began to face difficulties in the late 1980s. Sears sold its financial businesses in 1993, and began to accept MasterCard and Visa in addition to its store credit card and the Discover Card. The Discover Card became part of the Dean Witter financial services firm. Dean Witter Discover merged with Morgan Stanley in 1997. In 2000, Greenwood Trust changed its name to Discover Bank.

Discover Card had a sign located on the top of One Times Square below the flagpole which drops the New Year's ball until late 2007. It displayed information and new offers for the company and also displayed the countdown during the New Year's celebrations.

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3.3.2. Business developments

 
In October 2004, the Supreme Court upheld a ruling in Discover Card's favor that challenged exclusionary policies of Visa and MasterCard. Before this ruling, Visa and MasterCard would not allow banks to issue a Discover Card if they issued a Visa or MasterCard. Within days of the court ruling, Discover Card filed a lawsuit in federal court seeking damages from Visa and MasterCard. In 2005, Discover Card acquired PULSE, an electronic funds transfer association, allowing it to issue and market debit and ATM cards.

Shortly after the 2004 Supreme Court ruling, Discover also struck its first deal to have its card issued by another bank, GE Consumer Finance, which now issues three cards for retailer Wal-Mart and its wholesale warehouse stores, Sam's Club; transactions for both cards are processed on the Discover Network. Sam's Club exclusively accepted Discover Card for many years, although, since November 2006, it has also accepted MasterCard for purchases.

HSBC has also issued credit cards processed through the Discover Network, and branded with the Discover logo, since its acquisition of card issuer Metris in late 2005. Metris had originally signed an agreement with Discover in September 2005, only three months prior to the HSBC acquisition.

Morgan Stanley was long thought to want to sell the Discover Card business, and in April 2005, it announced that it would divest Discover Financial Services as an independent company within six months. However, by June industry sources reported that Morgan Stanley was reassessing its plan to spin off Discover. Finally, in August 2005, the company confirmed it would not sell Discover. In yet another reversal, in December 2006, Morgan Stanley announced it would, again, spin off Discover as a standalone company by the end of August 2007. The spin-off was finalized ahead of schedule, on June 30, 2007.

Source: wikipedia.org

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3.4. Japan Credit Bureau

 
Japan Credit Bureau, usually abbreviated as JCB, is a credit card company based in Tokyo, Japan. Its English name is JCB Co., Ltd. (Kabushiki gaisha jē shī bī). The abbreviation is sometimes thought to stand for Japan Commerce Bank, but this is incorrect.

Founded in 1961, JCB established dominance over the Japanese credit card market when it purchased Osaka Credit Bureau in 1968 and its cards are now issued in 20 different countries. Fifty-nine million JCB cardmembers worldwide use their cards to purchase over US$62.7 billion of goods and services annually in 190 countries worldwide. JCB also operates a network of membership lounges targeting Japanese, Chinese, and Korean travelers in Europe, Asia, and North America.

Since 1981, JCB has been aggressively expanding its business overseas. Currently JCB cards are issued in 20 countries, most of which JCB is affiliated with financial institutions to license them to issue JCB-branded cards. All the international operation is conducted through its 100% subsidiary, JCB International Credit Card Co., Ltd.

In the United States, JCB is not as well known or as widely accepted as other credit cards such as Visa, MasterCard, Discover or American Express. Instead it is primarily accepted by tourism-related businesses such as airlines, car rental companies, and hotels. JCB is also increasingly accepted at businesses such as department stores, gas stations, and Japanese specialty retailers. JCB accounts in the United States are issued by JCBUSA, but are currently only available to residents of California, Connecticut, Illinois, Nevada, New York, New Jersey, Oregon, Washington and Hawaii.

Additionally, on August 23, 2006, JCB announced an alliance with the Discover Network. The two companies have signed a long-term agreement that will lead to acceptance of Discover Network brand cards at JCB point-of-sale terminals in Japan and of JCB cards on the Discover network in the U.S.
Source: wikipedia.org

JCB card


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3.5. MasterCard

 
MasterCard Worldwide (NYSE: MA) is a multinational corporation based in Purchase, New York, United States. Throughout the world, its principal business is to process payments between the banks of merchants and the banks of purchasers that use its "MasterCard" brand debit and credit cards to make purchases. MasterCard Worldwide has been a publicly traded company since 2006. Prior to its initial public offering, MasterCard Worldwide was a membership organization owned by the 25,000+ financial institutions that issue its card.

It was originally created by Raymond Tanenhaus and Stanley Benovitz, two entrepreneurs in Louisville, Ky, and later sold in 1966 to United California Bank (later First Interstate Bank and subsequently merged into Wells Fargo Bank), Wells Fargo, Crocker National Bank (also subsequently merged into Wells Fargo), and the Bank of California (subsequently merged into the Union Bank of California) as a competitor to the BankAmericard issued by Bank of America, which is now the VISA credit card and issued by Visa Inc.

CONTENTS

3.5.1. History
3.5.2. Features
3.5.3. Shareholders
3.5.4. IPO
3.5.5. Litigation
3.5.6. Advertising
3.5.7. Sports sponsorships
3.5.8. Management and Board of Directors
3.5.9. MasterMoney
3.5.10. PayPass
3.5.11. Banknet
3.5.12. EPS-Net
3.5.13. Publications

Source: wikipedia.org

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3.5.1. History of MasterCard

 
In 1966 a number of banks formed the Interbank Card Association (ICA). The name Master Charge was licensed by the above mentioned California banks from the First National Bank of Louisville, Kentucky in 1967. With the help of New York's Marine Midland Bank, now HSBC Bank USA, these banks joined with the ICA to create "Master Charge: The Interbank Card". The card was given a significant boost in 1969, when National City Bank joined, merging its proprietary Everything Card with Master Charge.

In 1979, "Master Charge: The Interbank Card" was renamed simply "MasterCard". In the early 1990s MasterCard bought the British Access card and the Access name was dropped. In 2002, MasterCard International merged with Europay International SA, another large credit-card issuer association, which for many years issued cards under the name Eurocard.

In 2006, MasterCard International underwent another name change to MasterCard Worldwide. This was done in order to suggest a more global scale of operations. In addition, the company introduced a new corporate logo adding a third circle to the two that had been used in the past (the familiar card logo, resembling a Venn diagram, remains unchanged). A new corporate tagline was introduced at the same time: "The Heart of Commerce".

From the 1970s to the early 1990s MasterCard was known as "Carnet" (Card Network), but keeping the original MasterCard logo.

Source: wikipedia.org

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3.5.2. Features

 
Many issuing institutions include various features with credit card accounts, such as extended warranties on items bought with the card, damage waiver on cars rented with the card, and accident insurance during travel bought with the card.

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3.5.3. Shareholders

 
Based on an SEC filing (DEF 14A) on April 24, 2008, MasterCard's largest current shareholders are:

(Class A Stock)
1.   15.6% - The Mastercard Foundation
2.   13.6% - Marsico Capital Management, LLC
3.   8.9% - Atticus Capital, LP
4.   5.1% - FMR Corp.

(Class M Stock)
1.   9.5% - Citigroup, Inc.
2.   8.5% - JP Morgan Chase & Co.
3.   5.1% - HSBC Holdings, LLC
4.   5.1% - Bank of America Corp.

(See Yahoo! Finance for updated data.)

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3.5.5. Litigation

 
Both MasterCard and Visa have paid approximately $3 billion in damages resulting from a class-action lawsuit filed by Hagens Berman in January 1996. The litigation cites several retail giants as plaintiffs, including Wal-Mart, Sears Roebuck & Company, and Safeway.

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3.5.6. Advertising

 
MasterCard's current advertising campaign tagline is "Priceless". The slogan associated with the campaign is "There are some things money can't buy. For everything else, there's MasterCard." The Priceless campaign in more recent iterations has been applicable to both MasterCard's credit card and debit card products. They also use the 'Priceless' description to promote products such as their "priceless travel" site which features deals and offers for Mastercard holders.

The first of these Priceless ads was run during the World Series in 1997 and there are numerous different TV, radio and print ads. It was idealized by Stewart Emery. MasterCard actually registered Priceless as a trademark. Actor Billy Crudup has been the voice in the US market; in the UK, actor Jack Davenport is the voice.

The purpose of the campaign is to position MasterCard as a friendly credit card company with a sense of humor, as well as respond to the public's worry that everything is being commodified and that people are becoming too materialistic.

Many parodies have been made using this same pattern, especially on Comedy Central, though MasterCard has threatened legal action, contending that MasterCard views such parodies as a violation of its rights under the federal and state trademark and unfair competition laws, under the federal and state anti-dilution laws, and under the Copyright Act. Despite these claims, however, noted US consumer advocate and presidential candidate Ralph Nader emerged victorious (after a four-year battle) in the suit MasterCard brought against him after he produced his own "Priceless" political commercials.

During Super Bowl XXXIX on February 6, 2005, a MasterCard commercial was introduced featuring 10 legendary advertising characters from various foods and household products. The 10 characters are Chef Boyardee, Charlie the Tuna, the Pillsbury Doughboy, Count Chocula, Jovny the Vlasic Pickles stork, the Morton Salt girl, the Jolly Green Giant, Mr. Peanut from Kraft Food's Planters Peanuts, the Gorton's fisherman, and Mr. Clean.

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3.5.4. IPO

 
The company, which had been organized as a cooperative of banks, had an initial public offering on May 25, 2006 at $39.00 USD. The stock is traded on the NYSE under the symbol MA.

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3.5.7. Sports sponsorships

 
MasterCard currently sponsors the New Zealand All Blacks, the country's rugby union team. MasterCard also sponsors the UEFA Champions League. For many years, it also sponsored FIFA World Cup but withdrew its contract after a court settlement and its rival Visa took up the contract in 2007. It is currently the sponsor of the Memorial Cup Tournament of the Canadian Hockey League. MasterCard has just announced new sponsorship deal with Australian Cricket team and is also the founding sponsor of IPL cricket team Mumbai Indians. It was the official credit card of UEFA Euro 2008. Mastercard is also the official sponsor of the Uefa Champions League.

In 1997, MasterCard was the main sponsor of the aborted MasterCard Lola Formula One team.

On October 12, 2007 MasterCard offered $160,000 to the municipal government of Toronto so that the city could keep its ice rinks open, as the city was facing a budget shortfall.

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3.5.8. Management and Board of Directors

 
Key executives include:

• Robert Selander: President and Chief Executive Officer
• Robert Reeg: President - Global Technology & Operations
• Lawrence Flanagan: Chief Marketing Officer - Global Marketing
• Gary Flood: President - Products & Services
• Noah Hanft: General Counsel, Chief Franchise Officer and Corporate President - International Markets
• Chris McWilton: President - US Markets
• Michael Michl: Chief Administration Officer
• Wendy Murdock: Chief Franchise Officer
• Javier Perez: President - Region Head MasterCard Europe
• André Sekulic: President - Region Head Asia/Pacific, Middle East & Africa
• Christopher Thom: Chief Risk Officer - Risk Management
• Stephanie Voquer: Chief Human Resources Officer

As of December 2004, the following banks are represented on MasterCard's board of directors:

• Europay España, S.A.
• HSBC
• Clarima Banca
• Capital One
• Banamex (Citigroup's Mexican division)
• Citigroup
• Royal Bank of Scotland
• MBNA America (now Bank of America)
• Westpac Banking Corporation
• Southern Bank Berhad
• Bank of Montreal
• Banque Fédérative du Crédit Mutuel
• Deutscher Sparkassen-und Giroverband
• Orient Corporation
• Bank AL Habib
• Banco Mercantil
• Banesco

Source: wikipedia.org

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3.5.9. MasterMoney

 
MasterMoney is the branding of a MasterCard debit card distributed in North America. Like many debit cards, the brand has capabilities of being used as an ATM card as well as a credit card, providing sufficient funds are in one's bank account (usually a checking account) in order to complete a transaction.

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